Kesantunan Berbahasa Orang Melayu Menerusi Gaya Pengurusan Air Muka dalam Saga: Aplikasi Teori Ting-Toomey

Authors

Abstract

This study aims to identify events of impoliteness in terms of behaviour and speech that can affect "face" in various contexts and analyse how "face" is managed among Malays, based on the shame-evoking events in the novel Saga written by Abdul Talib Mohd. Hassan (2004). 21 events related to the concept have been analysed by applying Face Negotiation Theory introduced by Stella Ting-Toomey (1988). This theory present four styles of face negotiation: face restoration, face saving, face assertion and face giving. The findings reveal that the category of face assertion is the highest frequency of 16 events compared to other categories. The study also shows that the Malays could be lenient in many ways but not cases involving self-esteem, status and dignity.

Keywords: politeness in interaction, face expression of the Malays, face negotiation, Saga, Ting-Toomey theory

Author Biographies

  • Nor Azlina Mohd Kiram, Universiti Putra Malaysia

    Fakulti Bahasa Moden dan Komunikasi

  • Raja Masittah Raja Ariffin, Universiti Putra Malaysia

    Fakulti Bahasa Moden dan Komunikasi

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Published

2012-12-02

Issue

Vol. 12 No. 2 (2012): Jurnal Bahasa Volume 12 Number 2 December 2012

Section

Articles

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